Returns and refunds

Every item is printed to order for you, so we do not accept returns, exchanges or cancellations once printing has started. If something arrives wrong, we make it right.

Damaged, defective or misprinted

Email info@notebookdesigner.com within 14 days of delivery with your order number and a photo of the problem. We will reprint the item or refund it, your choice. You do not need to send anything back.

Lost in transit

If tracking shows the parcel never arrived, tell us and we will replace it or refund it.

Wrong or incomplete address

We ship to the address you enter at checkout. If it was incomplete or incorrect, contact us as soon as you notice. We will help you get a replacement made, but we cannot cover the cost of reprinting and reshipping an order sent to an address you gave us in error.

Design and color

We print the files you approve in the studio at the size you choose. Small differences between screen colors and printed colors are normal and are not a defect.

Questions? Contact us.